With the uncertainty of this year and the years to come as a result of the COVID-19 healthcare crisis, improving patient’s clinical experience and outcomes will continue to be top priorities in healthcare in the future. The pandemic has shed light on some inefficiencies and rigidities in our healthcare system as a whole, and there is an opportunity to adjust how we manage care in the future to better serve the changing needs of the patient population.

Healthcare providers are grappling with the task of scaling digital care delivery operations for ambulatory patients in response to the cost dynamics of effectively treating large populations with limited resources, especially in a post-COVID-19 world. At the heart of this challenge is how to secure, aggregate, analyze, and action the data necessary to make proactive patient care decisions and diagnoses.

In the coming year, there will be a renewed focus on healthcare providers needing to shift their business models to highlight the new need to make healthcare accessible and effective regardless of geography, location, and mobility. This will need to be done while also engaging and empowering patients in their own wellness. A recent report highlighted that over 30% of the population has delayed seeing a doctor during the pandemic. Powering digital medicine platforms with big data and IoT devices ensures clinicians receive access to the entire scope of a patient’s health information while reducing the need for in-person visits and improving patient outcomes.

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