Effective as of Jan. 1, 2021
Access to and use of the Service by a Provider who is a Noteworth customer (a “Customer”) and such Customer’s authorized users is subject to and governed by the agreement between Noteworth and the applicable Customer executed by authorized representatives of each party (the “Customer Agreement”). Noteworth may collect, use and disclose information from a Customer and such Customer’s authorized users as set forth in the Customer Agreement. If you would like more information about theService or becoming a Customer, please contact us at firstname.lastname@example.org.
Information We Collect
When you interact with us through the Service, we may collect Personal Data and other information from you, as further described below:
IP Addresses; Device ID Information: The requests you make to Noteworth may contain your IP address (the Internet address of your computer). We may use Patients’ and other visitors’ IP addresses for various purposes, including to analyze and report upon usage of the Service; to diagnose and prevent service or technology problems affecting the Service; and to monitor and prevent fraud and abuse. If you access the Service on a mobile device, we may also collect your device identification number and request access to settings and location information for similar purposes.
Location Information: We may collect and use your location information to provide certain functionality, content or services with location-based components. Location information includes, but is not limited to, any information we derive in order to identify your geographic position. We may collect location information from the computer or mobile device you use to access the Service, through certain third-party service providers or, if you are a Patient, through the Integrated Services or your Provider(s).
We may also use your location information in an aggregate way, as described below in the “Aggregated Personal Data” section.
If you are a Patient, you may be able to control the location information that is provided to us by changing the privacy settings of your mobile device to turn off the functionality to share the device’s location information with the Service. Please note that turning off location-sharing may affect certain features of the Service. If you have any questions about the privacy settings of your mobile device, we recommend that you contact the manufacturer or your mobile service provider for assistance.
Aggregated Personal Data: In an ongoing effort to better understand and serve our Customers, other users of the Service and communities of patients with chronic health conditions, Noteworth conducts research on its user demographics and behavior based on the Personal Data we collect from you and the other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Noteworth may share this research and related information in aggregated, de-identified and/or anonymized format with its affiliates, agents and other entities in the healthcare research and services entities, including without limitation insurance and pharmaceutical companies. For the avoidance of doubt, this aggregate information does not identify you personally. Noteworth may also disclose aggregated, de-identified and/or anonymized information in order to describe our business and the Service to current and prospective business partners and Customers, and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
We consider your information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Customers: If you are a Patient, we will share your Personal Data and Health and Activity Data with our Customer(s) that provide healthcare services to you. This will enable your Provider to track your Health and Activity Data and combine such Health and Activity Data with other information about you that your Provider obtains in providing healthcare services to you.
Clarity Partners: If you are a Patient, you may have the option of identifying family and/or friends in the Noteworth mobile application to view certain of your information and receive alerts regarding your health and/or activities (“Clarity Partners”). If you designate a Clarity Partner, we may make available certain of your Personal Data and Health and Activity Data, and alerts related thereto, to such Clarity Partner.
Business Transfers: Noteworth might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: Noteworth, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information and maintaining databases. When we employ another entity to perform a function of this nature, we only provide the entity with the information that it needs to perform its specific function.
Legal Requirements: Noteworth may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Noteworth, (iii) act in urgent circumstances to protect the personal safety of you, us, other users of the Service or the public, or (iv) protect against legal liability.
You can visit the Service without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain features of the Service.
Links to Other Websites
Noteworth takes reasonable steps to protect the Personal Data provided via the Service from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet, email, or telephone transmission or communication is ever fully secure or error-free. In particular, email sent to or from the Service may not be secure. Therefore, you should take special care in deciding what information you send to us via such methods. Please keep this in mind when disclosing any Personal Data to Noteworth.
Other Terms and Conditions
Your access to and use of the Service is subject to the Terms of Service.
Access to Information; Contacting Noteworth